Frequently Asked
Questions.

You can book directly through our online booking page in under 60 seconds. Alternatively, call us at (555) SPA-CARS or send a WhatsApp message. We confirm every appointment within 2 hours.

Pricing depends on the service, vehicle size, and condition. Our Refresh Package starts at $89, Signature Detail at $249, and Ultimate Protection at $599. Ceramic coatings and window tinting are quoted individually. Visit our services page for full pricing details.

We're open 7 days a week. Monday through Saturday: 8:00 AM – 6:00 PM, and Sunday: 9:00 AM – 4:00 PM. For multi-day services like ceramic coating, drop-off and pick-up times are arranged individually.

We're currently in the process of opening our new, upgraded facility. Our new location will be announced very soon — follow us on social media or subscribe to our newsletter to be the first to know. All services are performed in our controlled, climate-regulated environment for the best results.

Service times vary depending on the package:

— Refresh Package: approximately 1.5 hours
— Signature Detail: approximately 3–4 hours
— Ultimate Protection: approximately 6–8 hours
— Ceramic Coating: 1–2 days
— Window Tinting: 2–4 hours

We provide an exact timeline when confirming your booking.

Our ceramic coatings last between 2–5 years depending on the product tier you choose. With proper maintenance — regular hand washing with pH-neutral soap and avoiding automatic car washes — the coating can last even longer. All our coatings come with manufacturer-backed warranties for complete peace of mind.

Maintaining your ceramic coating is straightforward:

— Wash every 1–2 weeks with a pH-neutral car shampoo
— Use the two-bucket wash method to avoid introducing swirl marks
— Dry with a clean, high-quality microfiber towel
— Apply a ceramic coating booster spray every 3–4 months
— Avoid automatic car washes with abrasive brushes

We provide a detailed aftercare card with every coating service.

Wait at least 7 days before the first wash after ceramic coating application. This allows the coating to fully cure and bond with your paint. After the curing period, always hand wash with pH-neutral soap and avoid automatic car washes. We provide complete aftercare instructions with every coating service.

Window tint laws vary by state and jurisdiction. Each state has specific regulations regarding visible light transmission (VLT%) for different windows — front side, rear side, back window, and windshield. We always verify and advise on your local legal limits before installation. We will not install tint that exceeds legal limits unless you provide written consent.

We exclusively use premium films for lasting quality:

— Ceramic tint: Maximum heat rejection without signal interference. Our most popular choice.
— Carbon tint: Excellent UV protection with a matte-black aesthetic.
— Crystalline tint: Near-invisible film that blocks heat while maintaining factory-clear appearance.

We do not use dyed or metallic films. Every film we install comes with a lifetime warranty against bubbling, peeling, and color change.

Darkness is measured in VLT% (Visible Light Transmission). Lower numbers mean darker tint. Common options range from 5% (limo dark) to 50% (light privacy). During your consultation, we'll show you samples on your actual vehicle and walk you through the legal limits for your state so you can choose the perfect balance of style, privacy, and compliance.

We understand plans change. Here's our policy:

— 24+ hours notice: Free cancellation or reschedule
— Within 24 hours: $25 cancellation fee
— No-show: 50% of service price charged

For multi-day services (ceramic coating), we require 48 hours notice. We're always happy to reschedule — just give us a call.

Your satisfaction is our priority. If you're not completely happy with the results, contact us within 48 hours and we'll redo the service at no additional cost — that's our satisfaction guarantee. For product-specific concerns (ceramic coating, tint), manufacturer warranties cover defects. We handle all warranty claims directly on your behalf.

Simply contact us by phone, email, or WhatsApp with your original booking details and a description of the issue. We'll schedule an inspection at our facility, assess the concern, and process the warranty claim directly with the manufacturer. Our warranty coverage:

— Ceramic Coatings: 2–10 year manufacturer warranty
— Window Tint: Lifetime warranty against bubbling, peeling, and color change
— Detailing: 48-hour satisfaction guarantee